Return & Refund Policy – Constantino

At Constantino, we are committed to providing high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we are here to help.

1. Returns

• You may request a return within 30 days of receiving your order.
• To be eligible, items must be unused, in original condition, and in original packaging.
• Proof of purchase is required.
• Certain items such as promotional products or final sale items are non-returnable.

2. Return Process

1. Contact our support team at ws@supportconstantino.store.
2. Provide your order number and reason for return.
3. Our team will provide return instructions.
4. Ship the item back using a trackable shipping method.

3. Refunds

• Once your return is received and inspected, we will notify you.
• If approved, your refund will be processed within 7–14 business days.
• Refunds are issued to the original payment method.
• Shipping costs are non-refundable.

4. Exchanges

We replace items only if they are defective or damaged. Contact us for assistance.

5. Damaged or Incorrect Items

If your item arrives damaged or incorrect, contact us within 7 days and we will resolve it at no additional cost.

6. Contact

Email: ws@supportconstantino.store
Support: 24/7